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5.4. Headset Setup

We use the CS530 Plantronics headset. This headset does not require a lifter.

There are two voice ports on the back of the ShoreTel phones. The headset goes in the headset port while the handset wire remains in the handset port.

On the phone, go to Options, then set Auto Off-Hook to "Headset".

Back on Options, go to Headset Type, then set it to "Wireless".

This will allow the user to answer the phone without picking the handset up.

Knowledge Tags
phone  /  headset  /  lifter  /  cs530  / 

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